Frequently Asked Questions
Everything you need to know about our pro-level pickleball gear and services.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Does Paddletek offer a warranty on its paddles?
Yes, we offer a limited lifetime warranty against manufacturer defects. Please register your paddle on our website within 14 days of purchase to activate your coverage.
What is your return policy for unused equipment?
You may return any unused item in its original packaging within 30 days of purchase for a full refund. Please note that shipping costs for returns are the responsibility of the customer.
How do I choose the right paddle weight for my playing style?
Lighter paddles offer more control and maneuverability at the kitchen, while heavier paddles provide more power for drives. We recommend checking our 'Paddle Guide' to find the perfect balance for your game.
Do you offer international shipping?
Currently, we ship directly to the United States and Canada. For other international locations, please contact our support team to find an authorized local distributor.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.